Family Continues Chick-fil-A’s Founder’s Vision

 Family Continues Chick-fil-A’s Founder’s Vision

When the current Chick-fil-A CEO took the helm in 2013, he did it under the premise that he would continue to operate the company under Christian values.

Dan Cathy made the promise to his dad and Chick-fil-A founder Truett Cathy that he, with the help of his siblings, Trudy and Bubba, would keep the company private, would stay closed on Sundays and carry on the philanthropic work that was started.

Truett Cathy authored the book “Eat Mor Chikin: Inspire More People and wrote, “We will be faithful to Christ’s lordship in our lives.” According to Truett, dedicated Christians must live a life of selfless devotion to God’s calling.

According to his children, the big decisions they make are based on the prayers they make to the Lord, as they know it will impact their family and other people. They said spouses are considered lifelong mates; the parents to children.

Since taking over, Dan Cathy has maintained his promise, and the company has expanded both in revenue and customer satisfaction. For four consecutive years, Chick-fil-A has ranked as the best fast-food chain on the American Customer Satisfaction index. It’s thought to be the third-largest chain in the U.S. next year.

The fast-food chain released a statement saying they were honored by the high ranking and were appreciative to customers for their service. It said they are pleased to serve customers and are dedicated to giving them great food and service that began over 50 years ago with the first restaurant its founder started.

There are over 145,000 individuals working for the fast-food chain in its 2,400 restaurants that deserve the honor of continuing Truett’s commitment to service.